
With Canon, the message “Cannot scan error” is followed by an error code 2.155.13, 2.155.33
Solution 1:
Replace USB cable.
Solution 2:
Know more at Brother printer customer support
- If the printer is connected on a USB USB self powered: the hub may not be enough powerful.
- Replace it with a hub with a power adapter.
Solution 3:
Uninstall and reinstall the printer drivers. And talk to experts for canon printer help care.
Solution 4:
Reinstall an earlier driver version.
Call to canon printer customer support at +1-844-636-0656